Warranty & Returns

How would I return something that I've purchased from you?

Our profits strategy goes on for 60 days; extraordinary news on the off chance that you have a propensity for late-evening shopping and the distinctive purple unit you purchased is giving you purchaser's regret.

To be qualified for a return, your thing should be unused and in the very condition that you got it. All equipment should be in the first bundling, including any external sleeve as these contain the item chronic numbers. We can't acknowledge any equipment back without this. You are free to keep any blessings or tests - those are yours!

If you don't mind total this shape and incorporate it with the products you are returning. In the event that you can't print the structure, at that point please incorporate a composed note of your name, address, email address and request number so we know where the thing has come from.

Next, if it's not too much trouble utilize our Freepost brings interface back. This will create a name for your profits bundle. You needn't bother with a printer as you will be messaged a QR code to show at the mailing station where they will print it for you.

It would be ideal if you guarantee your things are all around bundled so they don't get harmed on their way back to us. We wouldn't fret what you envelop them by - old paper functions admirably. Be that as it may, we adhere to a meaningful boundary at old socks. We're not Dobby the House Elf!

Special cases

A few merchandises are excluded from being returned because of cleanliness reasons. These include:

Opened e-fluids

Tanks/Atomizers/Pods which have been loaded up with fluid, utilized or eliminated from their fixed bundling.

Vape Kits which have been loaded up with fluid or utilized

Dribble tips (mouthpieces)

Opened curls or cases.

Trades

On the off chance that you need to trade your thing, the snappiest and least demanding route is to re-request what you need and afterwards utilize our Freepost administration to restore the unused things for a discount. This way you will get the right things rapidly and your discount will be prepared once the things are back with us.

Discounts

When your return is gotten and reviewed and expecting everything is all together, we will discount the item esteem barring any postage charges initially paid, back to the instalment technique initially utilized. If you don't mind permit a couple of days for the assets to be gotten once more into your record.

Late or missing discounts

On the off chance that you haven't got a discount inside seven working long stretches of restoring your things, kindly reach us first to check they have been gotten back. In the event that they have and we've handled your discount if it's not too much trouble contact your card giving bank or organization however please remember it might require some investment before your discount is formally gotten once more into your record. In the event that you actually have not gotten your discount, kindly contact.